SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of EnvisionDepot (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Well-received thank you
В оригинальной упаковке всё в полном комплекте , отличного качества материал. Работает без проблем подключается на ура если телефон поддерживает беспроводную зарядку!! Быстро пришло.. Советую всем брать Рекомендую продавца и товар!!
К великому сожалению нет быстрой зарядки в самом держателе. Это большой минус в наше время. Т.к. при включённом навигаторе зарядка вообще стоит а бывает даже падает♂️ сама же заряжка зарядка (проводная) поддерживает скоростную зарядку но в этом теряется смысл ведь покупаешь чтобы избавиться от проводов а тут нифига. прошлая зарядка(площадка куда ставить телефон) поддерживала но спустя 2года сдохла. А эта оречалила. Хотя провода толстые и зарядка хорошо выглядят и заряжает.
This is the second puchase from this store. I am very pleased with this item. well operated and good build quality! perhaps I will buy another one for my second car!
Long arm bracket with tuyeres going for both of them, and now up to copy product most high quality. S21ultra fast charge support being. CTOC as being more women. Very this price genuine three-in only one old than good. 1 week only for expedited shipping
доставили в Украину новойпочтой за 21 день.Зарядное супер,крепления и зарядка на высоте!!!
Очень хорошо Современная модель автомобиля BMW 320D Кондиционер от ветра или температуры. Высокоскоростная зарядка полностью вентилируемое и стеклянное окно, чем приборная панель Хорошо приклеивается сверху
Very good. Current vehicle model BMW 320D Air conditioning tuyeres from wind or temperature. High speed charging fully ventilated and glass window than dash board Top pasted well stuck
Лучший беспроводной держатель!! Держит хорошо, не шумно открывается и главное не глючит
Samsung Galaxy Note yuan ultra custom. Back cover, Nancy and charge, high speed charging for Android is and general charge only, etc.. under after please read the products same heterogeneous material quality and fast charging for it is then a lot four... buy those reference please.
Спасибо большое! Прекрасный продукт, бы стро пришёл за 9 дней !
Shipping is really faster than the product is top is perfect. Very ably is tip C to C type with charger when High speed charge is cool
Works well. Good good good different model with one more purchase light.
Car Windshield well stick for iPhone X's length longest you pulled in, weight also well driver 텨. Shipping wholesale dual LED sun hung seemed
Товар до Тольятти ехал 4 дня. 15.06 заказал, 19.06 курьер дпд принёс домой. Всё в коробке, коробка упакована в пупырку, при доставке не помялась. В комплекте зарядное устройство, кронштейн, держатель в воздуховод и провод USB-USB type C. Пока проверил только от гнезда USB, мощности хватает только чтобы телефон не разряжался (Samsung Galaxy S20+), зарядки нет, не говоря уж о быстрой. В целом зверушка интересная, сама открывается, когда подносишь телефон, после установки закрывается. Чтобы достать нужно нажать на заднюю панель. Обязательно нужен адаптер для гнезда прикуривателя. Придёт адаптер на 30W, проверю отпишусь.
Принёс курье, качество жизни орошён все работает! Рекомендую!
good. second purchase
Заказ пришёл очень быстро. Качество отличное, не смотря на тяжёлый телефон держала держит отлично. За 20мин зарядил на15%с 60до75. Брал комплект с прикуркой. Бонусом кинул шнурок type-c - type c. Советую. Заряжает даже через сложный чехол книжка.
Неплохой держатель. Хорошо держится на мягком пластике. Заряжает iPhone Xr. Когда подносишь телефон - раздвигается, когда косакшься задней части - тоже. Только приходится переучиваться снимать телефон до того, как глушить двигатель.
My order arrived well ... I arrived sooner than I expected ... I think I'll use it well.